Team Accounts: Manage Reward Access & Budgets

Q: What's the difference between a Team Owner, Admin, and User?

There are four possible roles. Team Owners have access to all team account features, can suspend other accounts, and are the only role that can set team permissions. Admins can be granted access to specific features individually (running team-wide reports, inviting new members, and transferring credits) so an Admin's exact permissions depend on which of these are turned on for them. Users have access to standard Giftbit features but can't see other members' data or transfer funds. A fourth status, Suspended, disables login for a deactivated team member without deleting their account.

Easy team sending with built-in guardrails

Let your employees send rewards on without ever losing centralized control over budget or permissions. Finance keeps a complete view while managers stay autonomous.

Monitor every cent from your dashboard with per-member reporting and full audit trails.

Laptop screen displaying Giftbit team account features

Two business people analyzing success of team accounts on Giftbit.

Stop sharing logins

Never have to guess 'who has the password' again.

Custom Roles: Assign specific permissions for sending, reporting, or funding.
Enhanced Security: Keep sensitive financial functions restricted to the right people.
Total Visibility: Know exactly who sent what, when they sent it.

Manage your team, budget, and reporting in one place

Bring everyone under one umbrella to make life easier and your program a lot more scalable.

Let HR, Sales, and Marketing manage their own specific reward programs from a single parent account. Seamlessly add, remove, or suspend members as your team evolves to keep your access and security up to date.

To keep your account organized, Giftbit supports four account types.

Team Owners have access to every team account feature, can suspend other accounts, and are the only role that can set permissions for the team.

Admins can be granted individual access to reporting, inviting new members, and transferring credits, so you control exactly what each Admin can do.

Users can buy, send, and manage their own rewards, but can't see other team members' activity (popular with Sales teams).

Deactivated team members are marked Suspended, which disables login without deleting their account or data.

Transfer funds between accounts

Move funds where they're needed. Transfer credits directly between your account and a teammate's, so funding can start in one place and move to team members as they need it. Owners can always transfer credits; Admins can too, if you've granted them that permission.

Measure your success

Turn reward data into actionable insights. Run deep-dive reports on offers sent, rewards claimed, and total dollar value. Whether you’re auditing a single teammate’s performance or measuring the entire department’s ROI, you’ll have all the data you need to track and optimize your program in real-time.

Scale your program with Team Accounts

Access to Team Accounts is free. To set it up, contact Customer Success.

Don't have access to the platform yet?
Sign up for an account first, then request a Team Account.

Frequently Asked Questions

Is Team Accounts free to use?

Yes! Access to Team Accounts, like all other Giftbit features, is free. You just need to contact Customer Success to have it set up on your account.

What's the difference between a Team Owner, Admin, and User?

There are four possible roles.

Team Owners have access to all team account features, can suspend other accounts, and are the only role that can set team permissions.

Admins can be granted access to specific features individually (running team-wide reports, inviting new members, and transferring credits) so an Admin's exact permissions depend on which of these are turned on for them.

Users have access to standard Giftbit features but can't see other members' data or transfer funds.

A fourth status, Suspended, disables login for a deactivated team member without deleting their account.

Is there a limit to how many team members I can add?

No. You can invite as many colleagues as you need under a single parent account, and add, remove, or suspend members at any time as your team changes.

Can different departments manage their own reward programs separately?

Yes. HR, Sales, and Marketing can each manage their own reward programs under one parent account, with permissions and visibility scoped to each team.

How does funding work across a Team Account?

Team members can transfer credits between accounts, but only between the account they're logged into and one other account at a time. There's no pooled central balance that funds get distributed from automatically.

Team Owners can always transfer credits; Admins can too, if that specific permission has been granted to them. This makes it easy to keep initial funding in one account and move funds to teammates as needed.

Can I see how much each team member has sent or claimed?

Yes. Team Accounts include per-member reporting and full audit trails, so you can track offers sent, rewards claimed, and total dollar value by teammate or department.

Do I need platform access before I can request a Team Account?

Yes. If you don't already have a Giftbit account, sign up first, then request a Team Account from Customer Success.

Manage access with Team Accounts