Case Study: How One Project Manager Saves 10 Hours A Week

Giftbit has literally saved 25% of my time.

Greg Augustine, Prime46 Project Manager headshot

I like things that are intuitive and keep it simple.

—Greg Augustine, Project Manager | Prime46

A research and consulting company, Prime46 has over 10 years of experience helping businesses in different industries like agriculture, manufacturing, finance, and healthcare.

By offering thorough market research, customized analysis, and strategic planning, Prime46 helps businesses by providing practical advice and solutions that lead to real, long-term success for their clients.

When conducting research directly with customers, Prime46 uses gift card incentives to encourage more people to participate in surveys, interviews, and focus groups.

The problem

Greg Augustine, Project Manager at Prime46, is one man wearing lots of hats, managing incentive fulfillment for all of the company’s projects and clients.

And one of his most tedious and time consuming jobs used to be the process of manually buying, sending, and tracking the Amazon gift cards the company uses to incentivize research participation.

“I would do a manual send through Amazon that was organized in a spreadsheet with survey data and contact information.”

Greg said it took a lot of work to make sure the right people were getting the right incentives and knew he needed a better solution. But Prime46 uses Sawtooth, a more technical survey software that doesn’t offer many integrations. He needed to find a solution that would make his life easier and his boss happy, without overburdening his programmer in the process.

The solution.

After researching his options, Greg realized he needed a digital incentives platform with a straightforward API. Buy-in from his boss was easy when he explained how Giftbit could make his life easier.

Greg reports that onboarding was great, and he appreciated how Andrew Flaro, his CX and Self-Service Support Manager, kept checking in to make sure things were going well.

That said, Greg and his team didn’t need any serious support to get Giftbit up and running and saving them lots of time in the process.

Key features for Prime46

Time savings weren't the only win. Prime46 is benefitting from many of Giftbit's features.

Simple UI

Two things initially attracted Greg to Giftbit: its transparent pricing, and its easy UI.

"I like things that are intuitive and keep it simple,” Greg says. "Giftbit is really easy to use, and I think that is probably the most important feature of any tech product."

Pricing details

Quick setup

Prime46’s developer was able to integrate the Giftbit API with Sawtooth in just two days.

"It wasn't difficult for our developer to implement at all," says Greg.

Explore the API

On-demand reporting

Thanks to robust tracking and reporting features Greg is now able to drastically improve Prime46’s incentive analytics.

"We get so much tracking, data, and reporting that we didn't get before, and it's been really nice having that," says Greg.

Reporting features

Automated rewards work.

Achieve more with digital incentives.

Account set up

Rewards work.

Curious about customization, delivery, cost, or anything else? Reach out today!

"It’s hard to imagine a world without Giftbit!

Everything is easily accessible through the portal. We've had incredible account management support and the team has been great getting us to where we need to be.”

— Jenna Adrian, Head of Operations
Zogo

How one project manager saves 10 hours a week on incentive fulfillment

Integrating Giftbit's API with Sawtooth has dramatically improved Prime46's market research workflow