Pricing | Giftbit

Q: What happens to unclaimed rewards?

There are two ways to send rewards: Standard rewards (the default) have an unlimited claim-by date. Promotional rewards (set by you) have a fixed claim-by date. Since Standard rewards can always be claimed, they are considered offered to your recipients. With Promotional rewards, if your recipient doesn't claim by the date set, 25% of the value defaults back to your balance. Note: talk to the team for custom pricing on Promotional rewards and volume discounts.

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Access to the full platform and API is free and on-demand. Pay face value of the rewards you send.

We offer bulk discounts and revenue sharing, no subscriptions or minimums, and full support and features for every client, big and small. Default breakage sharing on Promotional rewards is 25%.

Any fees? There is a 3.5% charge to fund by credit card, and extra costs for shipping/printing physical prepaid cards. All virtual rewards and funding by bank transfer or EFT is free.

Talk to the team for custom pricing.

Funding options

Free funding

bank wire
electronic funds transfer (EFT)
direct debit

For details on our wire information visit this page.

Auto-funding

Enjoy seamless payments with no disruptions by taking advantage of our threshold-driven auto-funding. Available for both direct debit and credit card payment options.

Credit cards

We accept all major credit cards. Add your details and pay as you go, or make lump sum payments in-app.

There is a 3.5% fee to pay by credit card.

Custom funding

Do you have special payment or net requirements? Let's figure it out together.

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Pricing & funding FAQs

How does Giftbit make money?

There are no fees to use the Giftbit platform. Instead, we make money in two ways:

We have partnerships with companies that share a margin on gift cards and prepaid cards with us.
When a customer chooses to set a claim period on a promotional reward, Giftbit receives a portion of the unclaimed value when the offer expires. The rest goes to the customer.

Depending on their program, we share revenue from either stream back with our customers. If your program involves sending high volumes of rewards, Giftbit offers savings opportunities and custom pricing.

I want to close my account. How do I receive my balance back?

If you wish to close your account and have your available account balance refunded, please email our Customer Support team at support@giftbit.com. There are no fees for refunds or for account closures.

How do I request an invoice or payment receipt?

Contact our Finance team at finance@giftbit.com if you require an invoice before purchasing account credit from Giftbit.

For credit card payments, receipts are automatically sent by email. If you fund your account via wire/bank transfer and require a receipt, please contact our Finance team at finance@giftbit.com.

What happens to unclaimed rewards?

There are two ways to send rewards:

Standard rewards (the default) have an unlimited claim-by date.
Promotional rewards (set by you) have a fixed claim-by date.

Since Standard rewards can always be claimed, they are considered offered to your recipients. With Promotional rewards, if your recipient doesn't claim by the date set, 25% of the value defaults back to your balance.

Note: talk to the team for custom pricing on Promotional rewards and volume discounts.

Description	Cost
Reward ordering & tracking platform	$0
API access	$0
Email template customization & delivery	$0
Access to world-class brands	$0
Team Accounts	$0
Full reporting capabilities	$0
Customer success	$0
Recipient support	$0
Total reward management cost	$0

Every penny to your program

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