📌 TL;DR
Reward programs work best when they're simple, transparent, and built around real people. We help companies launch fast, scale easily, and deliver a seamless reward experience with flexible integration options, clear pricing, and top-tier customer support.
Whether you're sending referrals, employee rewards, or international incentives, using Giftbit makes it easy to reward with confidence.
🎥 Watch the full interview where I share my views on the industry.
Helping companies launch and manage successful reward programs is what I do every day.
Over the years, I’ve seen what makes programs thrive or stall. The most successful ones are not just well-designed; they’re people-oriented. They focus on what motivates real people to take real action, whether that’s signing up for a service, completing a survey, or reviewing a product online.
At Giftbit, we focus on creating reward experiences that are not only functional but also seamless and positive for everyone involved. That includes the program managers, the finance teams, and most importantly, the recipients.
When companies reach out to us, they often come with a similar list of needs:
Giftbit is built to deliver all of these.
Our rewards are digital, which means there is no inventory to manage, store, or ship.
You can send gift card rewards via email, SMS, or through your own app or website.
Plus, finance and HR teams love how easy it is to reconcile every transaction, and getting started can take just a few minutes.
One of the most common questions I hear is, “How much is this really going to cost?”
We believe in being clear from the start. We share our discount spreads and margins openly so that everything is laid out upfront. That kind of transparency is rare in this space, but it is something we take seriously.
Some companies come to us after realizing their current reward provider buried fees or made reporting confusing. It's surprising to me that sometimes people don't know what their program actually costs because some of those costs are hidden.
I believe it's simply easier for buyers if everything's on the table. There's no mystery to our pricing. There's no catch.
So, if we're open about how large a discount we can offer, how we make money, what the cost of the programs are — it's just easier for people to find the solution that they need.
Not every company has the same setup requirements. Some want to plug in quickly with minimal customization. Others are building fully branded reward flows within their apps. With Giftbit, both paths are possible.
Developers love our rewards API. It is easy to work with, well documented in multiple languages, and includes interactive tools and a sandbox for testing. It’s a great fit for programs with custom points systems or app-driven engagement.
If you’re not a developer but still want to scale, we also support no-code automation. You can connect Giftbit to tools like your CRM, spreadsheets, or calendars. Then you can set filters and triggers to send rewards automatically. This is a powerful option that does not require writing any code at all.
And if you prefer to do bulk sends, one-offs, or scheduled rewards, you can get it all done on the gift card platform. Tracking and managing rewards is easy there too with actionable dashboards and status reports.
Reward programs should be able to grow and change without becoming a burden. Some providers require minimum order sizes or fixed delivery schedules. We don’t, for good reason.
Our clients can send as much or as little as they want, whenever it makes sense for their programs. That means you can start small and scale gradually or send large batches of rewards instantly. The platform handles the complexity behind the scenes so that your experience is always smooth, fast, and easy.
This flexibility is especially useful for programs with changing needs, such as seasonal campaigns or business fluctuations.
One thing that companies often overlook is the redemption process, even though it makes a big difference to their participants.
For example, some prepaid card programs require a lot of steps just to get a working card. That can be frustrating for your user. Giftbit offers a quick activation process, which makes it easier for recipients to enjoy their reward right away, with you to thank.
At the heart of it, rewards are about people. Whether you are recognizing an employee’s anniversary, thanking someone for completing a survey, or encouraging a new customer to sign up, the experience should feel effortless and meaningful.
We’re committed to making that happen. Our platform is easy to use, our team responds quickly, and our customer service is consistently rated highly by clients and participants alike.
I’ve been with Giftbit for over ten years because I believe in what we do. We are focused on making reward programs better, easier, and more impactful. That belief drives how we build, how we support, and how we help our clients succeed.
If you are ready to launch a program that works for you and your audience, I’d love to answer any questions. Book a meeting with me here.
And feel free to leave a comment on my video and follow Giftbit on LinkedIn.